These Terms and Conditions are designed to ensure that our high standards of professionalism and respect for everyone involved in Fairy Footsteps can be maintained. By enrolling your child you agree to the terms and conditions outlined as follows:
Class etiquette
Please:
- Be punctual to all lessons to avoid distraction.
- Take your child to the toilet prior to the lesson if need be.
- Have your child dressed in the required uniform, with ballet shoes if they are over 3years, so they feel comfortable and part of the group.
- Be respectful to other children, parents and the teacher and if you have any questions please speak to the teacher after class or contact the owner Kelli Dennison.
Parent/guardian responsibilities
During classes, parents are required to remain on the premises and are always welcome to stay and watch classes. Please be seated and quiet during class so that your child can focus and bond with the teacher and other children. Siblings must remain seated and quiet at all times, and in no circumstances are permitted to enter the dance space.
You agree that you are responsible for the safety and well being of your child at all times and if you choose to leave the premises for any reason (which we do not permit), you will inform the teacher and be contactable by phone, and return immediately should the teacher contact you.
You agree that if your child is unwell or has a medical condition you are fully responsible for the well being of your child. Teachers must be notified of any medical condition or injury that your child may have. We ask that you stay home if your child is exhibiting any signs or symptoms of illness. You are welcome to join a different class time as a “make up” class if you miss your normal class for any reason. Please contact our office to book a make up class if required. We do not provide refunds for missed classes.
After class collection
You are responsible for collecting your child after class. If you do not stay in the dance room, please be waiting at the door at least 5 minutes before the class ends. If someone else apart from the person who dropped your child off is picking them up you are responsible for letting the teacher know. Parents or carers should always be present at the close of class.
Enrolment and re-enrolment
All enrolment fees are to be completed by bank transfer, and be done so with enough time to allow for the funds to clear before your first scheduled class. All fees must be paid by the due date of your invoice, otherwise your child/children’s place will be released and open to another child. The registration fee is a one-off payment, and does not need to be paid on re-enrolment, unless you have left our program and are enrolling as a new student again.
Missed lessons
Missed lessons are not refunded or exchanged. Instead your child may come along to a ‘make-up’ lesson on another day or week during the current term, if available. Please email our office to find out your options for a make up class, and to book in.
There will be times we need to cancel classes. If this happens, you will be notified by text message as soon as possible.
Fees
You agree to pay the full term fee plus the registration fee (one-off only) when enrolling. We do not offer a part payment option, cash payments or casual week by week fee payment. Children joining mid-term are charged for the remainder of the lessons in that term. These fees must be paid in full by the due date on your invoice. Fees are not to be discussed with teachers. All fee discussions need to be directed to our office. Cash or any form of payment is not be accepted by teachers unless arranged through our office.
Any fees unpaid by week 3 of term may result in cancellation of your enrolment and your place will go to someone else.
Refunds
You can withdraw your child from classes before term starts and you will receive a full refund of term fees*.
Once the term has started, you can withdraw your child before your third week of lessons and you will receive a refund of the remaining fees, minus a $30 administration fee.
If you withdraw your child after your third lesson for any reason, fees will not be refunded.
*Registration fees are non-refundable and orders from our Boutique can not be returned.
Please contact our office to discuss withdrawals from class.
Photography
We understand that parents love to take photos of their children doing ballet, but we ask that you ensure no other children are in the photos you take, and that you do not distract the class by taking photographs. The best opportunity for photographs is at the end of every term at ‘Show Day.’
Photographs and videos may also be taken by staff or professional photographers during classes for use on our website, social media pages and marketing materials (e.g. brochures). Parents will always be notified of organized photographic sessions and will always have the option of not having their child participate.
Important Note: All adults taking photographs of children are subject to both State and Federal laws regarding the taking and use of photographs of children to find out more please go to: http://www.aifs.gov.au/nch/pubs/sheets/rs18/rs18.pdf
Acknowledgment
I acknowledge that both my child and I are parties to a contract with K Dennison trading as Fairy Footsteps (“the school”) and that the terms of that contract include: I am required to supervise my child and have responsibility for the care of my child whilst they are at the school. In my personal capacity and in my capacity as guardian of my child, except where provided or required by law and as such cannot be excluded, I agree that it is a term of acceptance of my enrolment form and fee (if accepted) that for myself and/or my child, my executors, administrators, heirs, next of kin, successors and assigns, I hereby:
Waive and release all claims that I and/or my child may have against Fairy Footsteps (A.B.N 599 390 565 91), its officers, directors, members, employees, agents, other participants and any other persons involved in the provision of the services offered at “the School” (“the releases”) including any and all claims for damages caused by negligence or otherwise, arising out of my participation in the services offered at the School, together with any costs including legal fees that may be incurred as a result of any such claim whether valid or not; and Indemnify and hold harmless the releases and each of them against any such claim that I or my child or any one or more of my executors, administrators, heirs, next of kin, successors, or assigns may have or assert and against any costs including legal fees with respect to such claims.
Without limiting the foregoing, in no circumstances shall the liability of Fairy Footsteps or the School for any cause or on any account exceed the sum of any fee paid by me or any other person on behalf of my child.
I acknowledge and agree to abide, and to ensure my child abides, by all rules, regulations and instructions provided by Fairy Footsteps or Fairy Footsteps staff from time to time during the provision of the services offered at the school.
I have voluntarily entered into this agreement and have read, understood and acknowledged the terms of membership including the warming, exclusion from liability release, indemnity and information provided elsewhere in this membership form.
The Fairy Footsteps Privacy Policy detailing our handling of personal and sensitive information is available upon request. You may request access to information held about you or your child by contact the Fairy Footsteps Director. To facilitate both the operation of the Fairy Footsteps System and Fairy Footsteps Schools and the granting of other organisations to provide the same services, it may be necessary for us to disclose your personal and sensitive information to certain third parties, to enable them to undertake specified management, administration and advisory services. These third parties include Fairy Footsteps operators; consultants we engage to assist customers; organisation involved in all accounting, auditing and due diligence enquiries by the manager relating to the setting up or maintenance of a school; organisations involved in a transfer or sale of all or part of the assets or business of Fairy Footsteps; organisations involved in managing our corporate risk and funding functions; general and specialist medical practitioners; our insurers; regulatory authorities, if required by law; and anyone else to whom you authorise us to disclose it.
I acknowledge and agree to respect the privacy of other parents and children and the confidentiality of Fairy Footsteps and the School by not taking photographs, videos or other recordings in the Fairy Footsteps School without the prior consent of the other parents of children being photographed or videoed and the consent of the operator of the School. I acknowledge that I may be asked to sign a more detailed agreement before that consent is provided.
I acknowledge that I have been provided with an opportunity to read the Fairy Footsteps Privacy Policy. I accept that the collection, use and disclosure of my personal or sensitive information is necessary for the purposes described in the Fairy Footsteps Privacy Policy. I understand that neither Fairy Footsteps nor the School will be able to provide me with their services without this consent.
By enrolling your child, you agree to the terms and conditions outlined above.